We protect personal information with clear, responsible business practices.

This Privacy Policy applies to Segment Technologies Corp. and any subsidiary or affiliate that expressly adopts or links to this policy.

Where Segment Tech processes personal information on behalf of a client in connection with consulting, implementation, managed services, technology support, analytics, integration, development, or other professional services, that processing may instead be governed by the applicable client agreement, data processing agreement, and the client's privacy practices.

The personal information we collect depends on how you interact with us.

• Information you provide directly, such as name, business email address, telephone number, company, organization, job title, mailing or business address, inquiry details, communications, business relationship information, billing or contracting details, event or meeting registration information, employment application information, and other information you voluntarily provide.
• Information collected automatically, such as IP address, browser type and version, device type, operating system, referring URLs, pages viewed, website interactions, approximate location derived from IP address, date and time of visits, cookie identifiers, analytics data, and website performance or diagnostic information.
• Information from other lawful sources, including publicly available sources, professional networking platforms, business directories, referrals, business partners, conferences, industry organizations, prospective or existing clients, and authorized business-information providers.

We use personal information for legitimate business and operational purposes, including to:

• respond to inquiries and requests; provide information about our services; evaluate and develop prospective business relationships; and manage client, partner, supplier, and business relationships.
• deliver consulting, implementation, managed services, software, analytics, integration, support, and other professional services.
• schedule meetings, prepare proposals, contracts, statements of work, invoices, and related business documentation.
• provide customer and technical support; administer events, webinars, meetings, and other business activities; and send newsletters, service updates, invitations, and marketing communications where permitted by law.
• personalize and improve our websites and communications; analyze website usage and performance; maintain security and integrity; prevent fraud, misuse, security incidents, and unlawful activity.
• recruit and evaluate job applicants; comply with contractual, regulatory, tax, accounting, and legal obligations; establish, exercise, or defend legal claims; and support corporate transactions.

Where laws such as the European Union General Data Protection Regulation (GDPR) or United Kingdom GDPR require us to identify a legal basis for processing, we may rely on contractual necessity, legitimate interests, consent, legal obligations, or protection of rights and interests.

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable law. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

We may use professional contact information to communicate with existing and prospective clients, partners, and other business contacts about services, industry developments, events, or information that we reasonably believe may be relevant to their professional responsibilities.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us. Even after opting out, we may continue to send non-promotional communications relating to an existing business relationship, transaction, contract, security matter, or legal obligation.

Our websites may use cookies, pixels, tags, analytics technologies, and similar tools for essential website functionality, security, preference management, analytics, campaign measurement, communication or chat functionality, and marketing or advertising activities where enabled.

Depending on your location, we may request your consent before placing non-essential cookies or similar technologies. You may also manage cookie preferences through our cookie consent tools, where available, or through your browser settings. Disabling certain cookies may affect website functionality.

We may disclose personal information as reasonably necessary to:

• service providers that support website hosting, infrastructure, cloud computing, data storage, CRM, email, analytics, cybersecurity, IT support, accounting, marketing, event technologies, and other operational services.
• subsidiaries or affiliated entities where reasonably necessary to provide services, manage operations, support a business relationship, or perform legitimate internal business functions.
• professional advisers such as legal counsel, accountants, auditors, insurers, consultants, financial advisers, or other advisers.
• legal, regulatory, governmental, or law-enforcement authorities where required or appropriate by law, legal process, agreement enforcement, security investigation, fraud prevention, or protection of rights.
• parties involved in a merger, acquisition, financing, corporate restructuring, reorganization, sale of assets, bankruptcy proceeding, or similar transaction, subject to applicable legal requirements.

Segment Tech does not sell personal information for monetary consideration as part of its ordinary business operations.

Certain privacy laws define terms such as sale, sharing, or targeted advertising more broadly than an exchange of information for money. If we use advertising, analytics, social media, or similar technologies in a manner that constitutes a sale, sharing, or targeted advertising activity under applicable law, we will provide the disclosures and choices required by that law.

Segment Tech operates internationally and uses technology providers that may process information in different jurisdictions. Personal information may be transferred to, stored in, or processed in the United States, Canada, or other countries in which we, our affiliates, clients, or service providers operate.

Where required by applicable law, we use appropriate contractual, organizational, or legal safeguards for international transfers of personal information, which may include approved contractual mechanisms or other recognized transfer safeguards.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or for other legitimate and lawful purposes.

The applicable retention period depends on the nature and sensitivity of the information, the purpose for which it was collected, the duration of our business or contractual relationship, legal and regulatory requirements, applicable limitation periods, security and fraud-prevention needs, dispute-resolution requirements, and whether continued retention is reasonably necessary to establish, exercise, or defend legal claims.

When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it in accordance with applicable requirements and our retention practices.

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Our safeguards may include access controls, technical security measures, organizational policies, vendor management, and other reasonable security practices. However, no internet transmission, information system, or storage technology can be guaranteed to be completely secure.

Depending on where you reside and the laws applicable to your personal information, you may have rights to:

• request access to personal information we hold about you; request information about how your personal information is processed; and correct inaccurate or incomplete personal information.
• request deletion or erasure of certain personal information; restrict certain processing; object to certain processing, including certain direct marketing; and withdraw consent where processing is based on consent.
• request portability of certain personal information; opt out of certain sales, sharing, or targeted advertising activities where applicable; limit certain uses of sensitive personal information where applicable; appeal a decision regarding a privacy request where applicable; and lodge a complaint with an applicable privacy or data protection authority.

Individuals located in the European Economic Area, United Kingdom, Switzerland, or other jurisdictions with similar data protection laws may have additional rights regarding their personal information and may lodge a complaint with the competent supervisory authority.

Where Canadian privacy laws apply, you may request access to personal information under our control and request correction of inaccurate information, subject to applicable exceptions. Segment Tech remains responsible for personal information under its control when information is transferred to service providers for processing, subject to applicable law and contractual protections.

Residents of certain U.S. states may have additional privacy rights under applicable state consumer privacy laws, including access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information where applicable.

In providing consulting, implementation, managed services, integration, analytics, software engineering, application support, and related technology services, Segment Tech may process personal information on behalf of its clients.

In these circumstances, Segment Tech may act as a service provider, processor, or similar role, while the applicable client determines the purposes and means of processing as the controller, business, or equivalent responsible entity. Such processing is governed primarily by the applicable client agreement, data processing agreement, confidentiality obligations, and client instructions.

Individuals seeking to exercise rights concerning information Segment Tech processes solely on behalf of a client should generally direct their request to the relevant client. Where appropriate, we will assist our clients in responding to valid requests in accordance with contractual and legal obligations.

Our websites may contain links to websites, applications, social media platforms, or services operated by third parties. We do not control the privacy practices of independent third parties, and this Privacy Policy does not apply to their activities.

We encourage you to review the privacy notices of third-party services before providing personal information to them.

Our websites and services are designed for businesses, organizations, professionals, and adult users and are not directed toward children.

We do not knowingly collect personal information from children through our general business website in circumstances where parental or guardian consent would be required by law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements. When we make changes, we will update the Last Updated date at the top of this policy.

Where required by applicable law, we may provide additional notice of material changes. We encourage you to review this Privacy Policy periodically.

Questions, requests, or concerns regarding this Privacy Policy or Segment Tech's handling of personal information may be directed to Segment Technologies Corp., Privacy Contact, at hello@segment-tech.com.

United States: 18336 Edison Ave, #1038, Chesterfield, MO 63005, United States.

Canada: 101 Westmore Dr, Suite 204, Toronto, ON M9V 3Y6, Canada.

Phone: +1 512.758.6737. Toll-Free: +1 888.328.1004.